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av_manual:companies [2013/10/24 14:30] |
av_manual:companies [2022/04/01 10:42] (current) |
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+ | ====== Companies ====== | ||
+ | Companies represent clients of the security agency which is the main user of the application. To open the companies list, select // | ||
+ | |||
+ | You can create a new company and edit or remove an existing one. | ||
+ | |||
+ | {{ av_manual: | ||
+ | |||
+ | Every company has the following properties: | ||
+ | * **Name** – unique company name. | ||
+ | * **Address** | ||
+ | * **Details** | ||
+ | * **Labels** - a new company parameter. Enter the key, i.e. the name and the corresponding specific value. Each label should be involved in the new line. | ||
+ | * **Sites** – displays the number of sites owned by the company. Clicking it opens a new panel with a list of these sites, where you can manage them. | ||
+ | * **Devices** – displays the number of devices associated with the company. Clicking it opens a new panel with a list of these devices, where you can manage them. | ||
+ | * **Employee** – displays the number of employees of the company. Clicking it opens a new panel with a list of these employees, where you can manage them. | ||
+ | * **Contacts** – displays the number of contacts from that company. Clicking it opens a new panel with a contact manager, where you can browse, create, edit and remove contacts (see below). | ||
+ | |||
+ | ===== Contact manager ===== | ||
+ | |||
+ | The contact manager has two columns. On the left, there is a list of contacts. On the right, there are the details of a chosen contact. With + and X buttons you can create and remove contacts. | ||
+ | |||
+ | You can fill the following details about each contact: | ||
+ | * //name//; | ||
+ | * //first phone number//; | ||
+ | * //send text message notifications to the first phone number (checkbox labelled “!!!”);// | ||
+ | * //second phone number;// | ||
+ | * //send text message notifications to the second phone number (checkbox labelled “!!!”);// | ||
+ | * //first e-mail address;// | ||
+ | * //second e-mail address;// | ||
+ | * //password – used by the security agency to authenticate the person, e.g. over a phone;// | ||
+ | * // | ||
+ | |||
+ | If a contact is associated with a site and an alarm from that site is detected: | ||
+ | * contact details are displayed in alarm details, | ||
+ | * if sending text message notifications is turned on for any of the contact’s phone numbers, text message notifications are sent. | ||
+ | |||
+ | **NOTE**: Changes to contact details are not saved until you save the whole company details. | ||
+ | |||
+ | ===== Removing a company ===== | ||
+ | |||
+ | When a company is removed, all of its sites (and all of their routes; for consequences see [[Routes# | ||
+ | |||
+ | Links to devices are also deleted. The devices are not removed, but are not linked to any company or site. | ||
+ | |||
+ | This does not affect past events or alarms. They are still available unchanged in the alarm browser and in the reports. |