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av_manual:companies

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av_manual:companies [2013/10/24 14:30]
av_manual:companies [2022/04/01 10:42] (current)
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 +====== Companies ======
  
 +Companies represent clients of the security agency which is the main user of the application. To open the companies list, select //Management -> Companies// in the main menu.
 +
 +You can create a new company and edit or remove an existing one.
 +
 +{{ av_manual:companyyy.png |Company list and company details}}
 +
 +Every company has the following properties:
 +  * **Name** – unique company name.
 +  * **Address**
 +  * **Details**
 +  * **Labels** - a new company parameter. Enter the key, i.e. the name and the corresponding specific value. Each label should be involved in the new line.
 +  * **Sites** – displays the number of sites owned by the company. Clicking it opens a new panel with a list of these sites, where you can manage them.
 +  * **Devices** – displays the number of devices associated with the company. Clicking it opens a new panel with a list of these devices, where you can manage them.
 +  * **Employee** – displays the number of employees of the company. Clicking it opens a new panel with a list of these employees, where you can manage them.
 +  * **Contacts** – displays the number of contacts from that company. Clicking it opens a new panel with a contact manager, where you can browse, create, edit and remove contacts (see below).
 +
 +===== Contact manager =====
 +
 +The contact manager has two columns. On the left, there is a list of contacts. On the right, there are the details of a chosen contact. With + and X buttons you can create and remove contacts.
 +
 +You can fill the following details about each contact:
 +  * //name//;
 +  * //first phone number//;
 +  * //send text message notifications to the first phone number (checkbox labelled “!!!”);//
 +  * //second phone number;//
 +  * //send text message notifications to the second phone number (checkbox labelled “!!!”);//
 +  * //first e-mail address;//
 +  * //second e-mail address;//
 +  * //password – used by the security agency to authenticate the person, e.g. over a phone;//
 +  * //additional information.//
 +
 +If a contact is associated with a site and an alarm from that site is detected:
 +  * contact details are displayed in alarm details,
 +  * if sending text message notifications is turned on for any of the contact’s phone numbers, text message notifications are sent.
 +
 +**NOTE**: Changes to contact details are not saved until you save the whole company details.
 +
 +===== Removing a company =====
 +
 +When a company is removed, all of its sites (and all of their routes; for consequences see [[Routes#Removing a route]]), employees and contacts are removed as well.
 +
 +Links to devices are also deleted. The devices are not removed, but are not linked to any company or site.
 +
 +This does not affect past events or alarms. They are still available unchanged in the alarm browser and in the reports.