====== Users ======
Every person that uses Active View online platform needs to have an authorized account profile with login name and specified password. There is a different levels of access to that platform. 

To open the application user list, select //Administration -> Users// from the main menu.

You can create a new user and edit or remove an existing one.

{{ av_manual:usersusers.png |User list and user details}}

===== Types of users =====

There are three types of users:
  * //Manager//,
  * //User//,
  * //End User//.

==== Manager ====

A //Manager// has access to all ActiveView functionalities (except administration on the server side).

**Example**: Security company ARC manager or office manager. 

==== User ====

A //User’s// responsibility is to process alarms. This type of user has access to:
  * //Alarms section,//
  * //Reports section, without periodic alarms.//

**Example**: Security company operator working at ARC.  
==== End user ====

An //End user// represents someone who has contracted the security agency to protect his/her company.

This type of user always has a company assigned. He/she can have access to all or some of the company’s sites. He/she is allowed to view events and alarms only from these sites and from devices linked to them.

An //End User// can view (but not modify in any way):
  * //alarms// – he/she can browse and search for alarms, but cannot open alarm details or perform any action on an alarm;
  * //reports// – he/she can generate reports on demand, but cannot view or configure periodic reports;
  * the company that is assigned to him/her (with additional details, like contacts);
  * //employees of the company//;
  * //sites he/she has access to (with additional details, like contacts);//
  * //routes for these sites;//
  * //devices linked to these sites.//

Example: Employee of the customer that is authorized to control security company and the services they provide with our equipment. 
===== User details =====

Every user has the following properties:
  * **Login** – blank characters and the //@// (at) character are not allowed.
  * **Name**
  * **Password** – to avoid errors, it has to be entered twice when a user is created.
  * **Role** – type of user.
  * **Company** [available if //Role// is set to //End user//] – a company assigned to the user.
  * **Sites** [available if //Role// is set to //End user//] – a list of the company’s sites (down arrow opens the list, “check” button selects all, X button clears selection); the end user has access to those which are selected.
  * **Visible events** [available if //Role// is set to //End user//] – a list of all events and alarms (down arrow opens the list, “check” button selects all, X button clears selection); the end user sees only those which are selected.

**NOTE**: When a user logs in to the application, he/she must use his/her login and a code of the organization he/she works for, separated with the //@// character. For example, a user called John who works for EBS should log in as //john@ebs//.

{{ :av_manual:user_types.jpg |User types}}