Every person that uses Active View online platform needs to have an authorized account profile with login name and specified password. There is a different levels of access to that platform.
To open the application user list, select Administration → Users from the main menu.
You can create a new user and edit or remove an existing one.
There are three types of users:
A Manager has access to all ActiveView functionalities (except administration on the server side).
Example: Security company ARC manager or office manager.
A User’s responsibility is to process alarms. This type of user has access to:
Example: Security company operator working at ARC.
An End user represents someone who has contracted the security agency to protect his/her company.
This type of user always has a company assigned. He/she can have access to all or some of the company’s sites. He/she is allowed to view events and alarms only from these sites and from devices linked to them.
An End User can view (but not modify in any way):
Example: Employee of the customer that is authorized to control security company and the services they provide with our equipment.
Every user has the following properties:
NOTE: When a user logs in to the application, he/she must use his/her login and a code of the organization he/she works for, separated with the @ character. For example, a user called John who works for EBS should log in as john@ebs.